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Shipping & Delivery

We are proud to offer international shipping services that currently operate in over 100 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.

SHIP ZONE

We provide shipping to over 100 countries around the world. However, there is some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

SHIP PACKAGE

We provide free shipping from our warehouses in Asia by ePacket, EMS, and USPS depending on the weight and size of the product.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.

WHAT ABOUT CUSTOMERS ?

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.

TRACKING INFORMATION

You will receive an email once your order ships that contain your tracking information, but sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

DELIVERY

Estimated shipping time varies by location and can be longer than 10 days due to high demand. These are our estimates:

LocationEstimated Shipping Time
The United States02-10 Business days
Canada, Europe05-20 Business days
Australia, New Zealand10-30 Business days
Mexico, Central America, South America05-20 Business days
United Kingdom05-20 Business days
Switzerland10-30 Business days

KEEP IN CONTACT WITH US

We’re continually working on our online store and are open to any suggestions. If you have any questions or proposals, please do not hesitate to contact us.